Security Questions

Three renowned scientists—Papaia, Banani, Ravioli—and their assistant Igor work at the NASAL observatory.
Papaia remembers that the flight for the conference is in two hours, but upon arriving at the airport, he realizes he hasn’t paid for the ticket, and they miss the flight.
Ravioli uses Papaia’s card at a suspicious ATM, and the bank blocks it.
Moreover, with their suitcases—too many, open, and broken—they cause chaos wherever they go.
The scientists spent the night at the airport.

We are at the airport, where Papaia is trying to unlock the card with customer service.

Operator: So, let’s see, what is your first pet?

Papaia: Easy! It was a goldfish… or maybe a turtle? Wait, no! It was a dog! I think… or a hamster?

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Operator: Alright, let’s move on to the next one. This is your last chance. What is your city of birth?

Papaia: Ah, ah, I know this one!

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It’s… wait… I’ve got it on the tip of my tongue. Can you give me a hint?

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Operator: I’m sorry, Mr. Papaia, hints are not allowed.

Papaia: Really? No one uses “hot/cold” anymore? It was so convenient!

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Operator: I understand, Mr. Papaia. Perhaps you’d prefer we call back later?

Papaia: No, no! Wait, it’s coming back to me…

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it was… something with an S… or maybe a T?

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Operator: Mr. Papaia, without the correct answers, we cannot proceed.

Papaia: What if I told you it’s me, and no one else would ever call you at 8 a.m.?

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Operator: Unfortunately, that’s not a valid security check, Mr. Papaia.

Igor (whispering): Well done, Papaia. Now you’re officially a case study for customer service.

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